Focus: Acting as the main point of contact for all IAC members. In this role, Melissa is supporting and engaging with members, to understand their needs and the challenges they are facing.
Background: Melissa’s experience in customer service and account management will be applied to ensure members extract the full relevant benefits from IAC.
Fun fact: After entering for tickets to Saturday Night Live for many years, Melissa finally won in January 2020 and got to see a show live from New York!